Privacy Policy

We collect personal information necessary to manage your reservations and provide you with a better experience during your stay. This information may be provided directly by you when making a reservation, registering, or contacting us.

The personal data we may collect includes:

• Contact information: full name, email address, and phone number.
• Reservation details: check-in and check-out dates, number of guests, special requests, and stay preferences.
• Payment information: payment method, partial card data (when necessary to confirm the reservation).
• Communication: messages or emails sent by guests regarding their reservation or stay.

We only collect the information strictly necessary for the purposes described above and do not request sensitive data such as medical information, religious beliefs, or biometric data.

The personal information we collect is used exclusively for the following purposes:

• To process and confirm reservations.
• To respond to guest inquiries, requests, or comments.
• To provide relevant information about your stay or available services.
• To comply with legal and tax obligations.
• To improve our services and guest experience.

We do not use your data for purposes other than those stated here without your prior consent.

Villas Paradise Mismaloya does not share, sell, or rent your personal data to third parties. However, we may disclose certain information only in the following cases:

• When necessary to process your reservation or payment (for example, booking platforms or secure payment gateways).
• When required by law or by a competent authority.
• When necessary to protect our rights, property, or safety, or that of our guests.

We adopt reasonable technical and administrative security measures to protect your information against unauthorized access, loss, or misuse. However, no data transmission system over the Internet is completely secure; therefore, we cannot guarantee the absolute security of information transmitted electronically.

We will retain your personal data only for as long as necessary to fulfill the purposes described in this Policy or as long as a commercial or legal relationship remains in effect. Once that purpose has been fulfilled, your data will be securely deleted or anonymized.

As the owner of your personal data, you have the right to access, rectify, cancel, or oppose (ARCO rights) the processing of your information. You may exercise these rights by sending a request to: groupsvacationrentals@gmail.com.

Your request must include your full name, a contact method, a copy of your ID, and a clear description of the right you wish to exercise. We will respond within a maximum of 20 business days.

Our website may use cookies for statistical purposes and to enhance the user experience. Cookies do not collect personally identifiable information, and you can disable them through your browser settings.

Continued use of our website implies acceptance of the use of cookies in accordance with this Policy.

Our site may include links to external websites (such as booking platforms or social networks). Villas Paradise Mismaloya is not responsible for the content, policies, or privacy practices of such sites. We recommend reviewing their policies before providing any personal information.

By using our services or providing us with your personal data, you acknowledge that you have read and accepted the terms of this Privacy Policy.

Villas Paradise Mismaloya reserves the right to modify this Policy at any time. Any changes will be published on our website and will take effect from the date of publication.

If you have questions, comments, or requests related to this Privacy Policy, you can contact us at: groupsvacationrentals@gmail.com.